In order to comply with U.K. Anti-Money
Laundering regulations, we are obliged to verify customers' correct
name and address details. The requirement to 'know your customer' applies
to money transfer businesses.
We do not reveal customer information to external organizations, unless
specifically authorised by customers or as required by law. Your
data is kept confidential.
Obtaining documents applies to sending
a remittance; we currently ask for name verification identification
for £600 and above; name and address verification for £1000 and above.
However, we only need to verify these details once; subsequent transactions
can be undertaken without this formality.
To verify 'Name', we ask for
ONE of the following documents:
- Valid Passport
- Current UK photo-card Driving
Licence (if not used for evidence of address)
- Current full UK Driving
Licence (old version but not old style provisional licences) (if not
used for evidence of address)
- Benefit book or original
notification letter from Benefits Agency (if not used for evidence of
address)
- Inland Revenue Tax Notice,
e.g. notice of coding (but not a P45 or P60)
AND In order to verify 'Current
Address' we require ONE of the following documents which shows
your name and address:
- A recent Utility bill (up
to 3 months old) (e.g. gas/electricity/water/phone but NOT mobile
phone)
- Local authority/council
tax bill (valid for the current year)
- Current UK photo-card Driving
Licence (if not used for evidence of name)
- Current full UK Driving
Licence (old version but not old style provisional licences) (if not
used for evidence of name)
- Benefit book or original
notification letter from Benefits Agency (if not used for evidence of
name)
- Recent bank, building society
or credit card statement or passbook containing address
- The most recent mortgage
statement from a recognised lender
- Local council rent card
or tenancy agreement
- Inland Revenue correspondence
(if Inland Revenue notice not used for evidence of name)
- NHS medical card
- Motor insurance certificate
(NB only if address is stated)
- Vehicle Registration Certificate
(V5C)
- Private tenancy agreement
A student's address may be verified
by reference to the parents' address; or by confirmation of address
from place of study.
Do
not send original personal identity documents by mail, e.g. passports
or driving licences. It is acceptable for original items such as
bank statements or utility bills to be sent by mail or scanned colour
copy of the original document. For valuable documents such as passport
or driving licence, take a photocopy and have that copy certified as
true copy of the original, sending us the certified copy.
Where copies of documents are submitted (such as a passport), these
should be certified as true copy of the original by one of the following:
- an attorney or a notary
- an embassy or consular official
- an accountant
- a doctor
- a postmaster/sub-postmaster
- a financial intermediary
authorised in the U.K.
- a teacher or minister of
religion in the U.K.
The person undertaking the certification
should preferably sign together with official rubber stamp &/or
contact details.
